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Testimonials
As a small business owner, I was always knew how important a good marketing strategy and execution was for my business but didn’t have the time or the specific knowledge and wanted to find someone that knew the café scene well.
That’s why we sought the help of CPM Online Marketing, which turned out to be the best decision for our business we have ever made! Since being with CPM, Claire and her team have been able to achieve great things for our business. We have managed to get features in many prestigious Sydney publications including The Sydney Morning Herald, TimeOut and most notably Sydney Morning Herald's Good Food Australia. Press coverage aside, what CPM has done for our business consistently is truly remarkable. We have grown a following of loyal customers on social media which has translated into great revenue and a solid customer base in a very competitive environment.
LEO,
owner of AUVERS CAFES
The CPM team and Claire have been with us since we expanded and opened our new larger store. The results have been amazing with busy times throughout the whole day rather than a peak later at night. Now we have queues waiting to get in the restaurant and a consistent flow during the day. It just keeps getting busier and busier with a regular flow of customers all week. We love what CPM has done with our marketing and it has shown with real results!
On,
owner of Mango Coco
The team at CPM has helped me tremendously. Consistent posting and a support team that is amazing. They have a vast network of influencers to help give your business that boost. Overall 5 star is a minimum. 🔥🔥🤙
BAZ,
owner of sneakies kitchen
I have been working with Claire and her team since 2016 for my brand Social Hideout Cafe and are still going strong 7 years later!
I opened our first Social hideout location in North Parramatta and started using CPM then. I knew that a good marketing campaign was needed and WOW! I was blown away how succesful our social media campaign with bringing in so many customers quickly. With their help I expanded to a second bigger location. I couldn’t recommend CPM more highly and have always been supported well by their professionalism and work expertise. I’m grateful that I have such a dedicated team working on my account constantly and it gives me the time to concentrate on other aspects of the business. Every cafe and restaurant owner should have their marketing controlled by the CPM team!
NADER Owner of Social Hideout Cafes
We heard about CPM through word of mouth referrals from other businesses like ours.
To our surprise, within a month of working with CPM, we were already feeling the positive effects of their marketing efforts…. Our social media following grew considerably in a matter of weeks which led customers to our door.
As the campaign has continued, we have been progressively getting busier despite a competitive retail environment.. We now have a steady stream of customers as well as a strong local base of regulars.
James Owner of
7th heaven Cafe
I would highly recommend CPM for digital marketing, their support has truly helped the restaurant industry drive customers back after the lockdown.
Very professional and proactive team, vast influencer network and great social media strategy!
They have helped us keep in the minds of our customers and apart from the constant marketing have got us featured in many of the top food publications consistently.
​Thanks Claire and team!
Din Tai Fung Owners
“CPM was recommended to us by our close friends from Mr. Chen Noodles, whom they worked with. We were more than ecstatic with the way CPM helped us get our feet off the ground. Having met in the early days before our launch, we were able to utilise their feedback regarding branding, guidelines, and vision for Toastiesmith.
With the help of CPM, our business has grown copious amounts in less than 6 months!”
Kelly and Yan Owners Toastie Smith
“With the help of CPM, we have been able to completely reshape the state and image of our social media platforms and visibility online! We are more than happy with the way we have been able to showcase our restaurant, and truly believe our business has flourished because of it!"
Greg & patricia Owners
Sails of lavender bay
CPM Online Marketing has transformed our boring outdated content with new engaging content. After looking at CPM's work for over 6+ months we decided to engage their services and have been thrilled with the results so far. I've always felt we've needed a professional agency to give us a clear strategy for our online marketing rather than wasting time and money learning it ourselves. Their explanation and attention to detail of the campaigns is outstanding. We're seeing strong same store sales growth and are confident we have made the right decision. We look forward to even more growth in the near future!
Liam Owner
deluxe pizza
We started working with them as Sydney came out of the second lockdown. With the hospitality industry at an all time low, CPM was able to help regain their online presence and watched as the venue got busier and busier as the weeks continued. The past weekend was one of their busiest weekends yet, with lines out the door! Using CPM’s marketing strategies with social media marketing, influencer community and their targeted IG / FB ad strategies, has also played a major role in expanding their online reach and getting customers back in. ✨
darren Owner
three williams cafe
We first worked with the Cpm team to build up our first restaurant in Newport, and they were very helpful in building up our business and reputation in that area.
When this was unfortunately destroyed by a fire and we had to re-launch the business in Crows Nest, CPM were there to help us get back on our feet quickly and get established in this brand-new area! Claire and her team really put in all their best efforts and are very attentive to our needs. With their effective marketing formulas, we were able to get up and running quickly again and are packed out in this brand-new location!
We would highly recommend Claire and the CPM Team to any cafe, restaurant or hospitality business, wanting to build up its name and grow
STEPHANIE, OWNER OF BEREMPAH
Since working with CPM, we have found that our customer base has grown a great amount. We have more customers finding us through our Instagram photos and tags, ultimately bringing more people to our storefront. We are so glad we chose CPM to help guide us with our marketing goals!
Vini & Fred, Owners OF Vini's Cafe
Claire, Andre and the talented CPM team have been our long-term marketing partners for years and have helped us establish and maintain our cafe as the go to cafe in Pyrmont. In an area where it is traditionally hard to sustain a food business for a long time, they have helped us survive and thrive and consistently be busy over many years.
They also managed to help us become the No1 Cafe in Sydney on Trip advisor. They are a very attentive team, creative, always pushing and looking out for us. We would highly recommend using CPM if you are a hospitality business wanting to get their marketing right and keep consistent customers.
Andrew,
Owner OF Social Brew Cafe
CPM Online Marketing has been hugely instrumental in assisting Song Kitchen to forge a name in the Sydney food scene. Prior to our association with CPM, we knew that we had a great offer was great, we just didn’t have the ability to leverage our business in the way that CPM could.
In the short three months, we have been with CPM they have worked tirelessly to promote our venue which has been featured in publications such as Eat Drink Play, Weekend Notes, Where To Tonight and Sydney Unleashed just to name a few. One of the most notable achievements was having our venue reviewed and featured by Good Food Guide who scored our restaurant 14/20 which is only one point shy of a hat. This is an amazing result for a relatively new player in the restaurant industry.
Beyond publication features, CPM has not only improved our brand reputation, increased foot traffic into the restaurant, and increased our overall revenue by over 20%. Before starting with CPM, our social media platforms were suffering from low engagement and follower levels. After three months, our follower count has increased by 260% which has equated to a genuine fan base – as evidenced by the increase in real customers. They have helped us with marketing several sell-out events held at the restaurant. CPM’s promotion of such events was integral to their overall success.
Jon Ackary, General Manager of Song Hotels
We went to CPM based on a few industry recommendations when we wanted to launch our new restaurant on an iconic restaurant site in Sydney.
CPM delivered exactly what we were after to launch and be discovered by the Sydney food crowd!
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They are highly organised and efficient and produced amazing content with stunning photography and great videos that brought all our hard work to life.
Our social media feed, stories and Reels all look great!
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The PR results for us were outstanding, with CPM getting us features in all the food press, including Concrete Playground, Time Out, Eat Drink Play, Hospitality Magazine and Urban List. We also we featured in many top new Sydney restaurant Lists. This has really put us in the spotlight and what we wanted to achieve to let the world know what we were offering.
Andrew,
Owner OF
ROYAL PALACE
Claire, Kate and the team at CPM provide a prompt, professional service and have been such a pleasure to work with across various marketing campaigns and projects.
CPM are always adding value wherever they can - providing advice, sharing insights and suggesting further opportunities for improvement along the way. I would have no hesitations in recommending CPM.
JOE, OWNER OF BUBU ICE CREAM & DESSERTS
When I opened my first restaurant in Balmain in 2012, I didn’t need to invest in marketing—it was an easy win. However, when I opened my new location in South Eveleigh, I realised it wouldn’t be the same.
That’s when I knew I needed to invest in marketing. After meeting Claire and learning about the services CPM offers, I knew they were the right agency for me.
They’ve now helped me launch my fourth location in the city and, with their expertise, guided me through digital marketing and on-the-ground strategies to make the venue known in the area and attract new customers.
TOM, Owner OF PEPPER SEEDS
When we were planning to open our new cafe concept LA BOTTEGA located in Leichhardt back in 2022 , I met and sat down with Claire at her office in Pyrmont and went through our branding and concept, and with Claire’s guidance it helped us understand how to get our cafe noticed in the local area and by a wider Sydney audience.
Thanks to CPM’s expertise, we’ve become one of the busiest cafes in the area. Over the past few years of working with them, we’ve been featured in top publications as one of Sydney’s best dog-friendly cafes. With CPM’s help, we’ve been able to consistently update our socials with fresh specials and creative content that keeps our customers engaged and coming back. Over the years, we’ve also improved our cafe interior and continuously upgraded and refined our social media presence along the way. All i can say highly recommend it!
ELISA,
Owner OF LA BOTTEGA
As one of the three partners at La Bufala in Mascot, we’ve been successfully running the restaurant for eight years. While we had built a solid reputation in the local area, we noticed a shift in the market and knew it was time to invest in marketing. That’s when we partnered with CPM.
Their team worked closely with us on everything from high-quality photo shoots for our monthly specials to managing our overall marketing strategy. Despite the challenging economic times in the hospitality industry, we’ve just compared our numbers from last year and are thrilled to see an increase in revenue. With so many businesses struggling, it’s a huge relief to know that our investment in marketing has kept us moving in the right direction. We’re incredibly happy with the results and look forward to continuing to work with CPM to grow our brand even further.
RICK, OWNER OF LA BUFALA
CPM and Claire especially is amazing! Very professional and have definitely helped to grow my business and my sales! They take care of everything and are easy to work with! Highly recommend
PAUL,
Owner OF
CHILLI BASIL
Claire, Kate and the team at CPM provide a prompt, professional service and have been such a pleasure to work with across various marketing campaigns and projects.CPM are always adding value wherever they can - providing advice, sharing insights and suggesting further opportunities for improvement along the way.I would have no hesitations in recommending CPM.
CPM Marketing has been a game-changer for The Vintage Secret Garden!
Claire, Kate, and the entire team have been nothing short of amazing. We started working with CPM two years ago, and time and time again, they have astonished us with their incredible skills, hard work, and dedication. The team is always prompt with their responses and proactive in following up.
As a busy business owner juggling countless tasks, I truly appreciate their reminders and unwavering support, ensuring nothing slips through the cracks. What truly sets CPM apart is their compassion and commitment during challenging times. They've gone above and beyond to stand by us, dropping everything else to help us resolve issues and get back on track. CPM has been a major contributor to our success, and we’re excited to continue building memories and milestones with our CPM family. Thank you for everything, CPM!
KAVITA, OWNER OF THE VINTAGE SECRET GARDEN
As one of the owners of La Bufala, we’ve been in the Mascot area for eight years, and we all knew that investing in marketing was essential to navigate the shifting economy. The team at CPM has been fantastic, working closely with us to organise professional photo shoots for our monthly specials and managing all aspects of our marketing campaign.
We’ve recently reviewed our numbers from the previous year and are pleased to see an increase in revenue, which is incredible given how tough the hospitality industry is right now. Many businesses are struggling to stay open, but we’re consistently busy, and a big part of that comes down to the work CPM has done for us. We are extremely happy with the results and excited to keep building our brand with their expertise. The future looks good with them on board.
DOM, Owner of LA bufala
We initially engaged CPM Online Marketing to manage our social media for our cafe Eternity Cafe in the city and were off to a fantastic start, seeing great results. Then Covid hit, and unfortunately, we had to pause our campaign. Over the past few years, as we got back on our feet, I knew it was time to invest in marketing again—and I knew exactly who to call.
When I spoke to Claire about my goals of refreshing our menu and boosting our online presence, she listened intently and got straight to work. Claire and her team worked closely with me to revamp the menu, ensuring our dishes looked appealing.
They were fantastic—coming in to photograph and bring our new menu and brand to life. I’m so glad to be working with CPM again! Not only are they handling our digital marketing with excellence, but they’re also helping with signage and localized marketing to improve foot traffic and promote our takeaway deals. If you’re looking for a personalized and professional marketing campaign, Claire and the CPM team are the absolute best. Highly recommend!
ETERNITY CAFE
CPM Marketing has been incredible in helping us successfully launch our business’ new dinner offering. From the initial photoshoot to content creation, community postings, email campaigns, and paid marketing activities, they took care of every detail with enthusiasm.
Their team is hands-on, proactive, and genuinely invested in the success of our business. We truly appreciate their dedication and willingness to go above and beyond to help us achieve our goals. Highly recommend CPM Marketing to anyone looking for a reliable and results-driven marketing partner.
GEENA, OWNER OF BARE WITNESS
When I found CPM, I was working with another agency that just wasn’t getting the results I needed to take my business where it needed to be. We opened in a difficult time during COVID in Newtown, and as an Italian restaurant, we knew we had something special. We’re not your typical Italian place serving up just pizza—we focus on authentic, high-quality dishes that showcase the true flavours of Italy, with fresh ingredients and a modern approach. But to succeed, we needed the right marketing team behind us.
When I met Claire and sat down with her, I knew she had all the services within her package to get our name out there. In the current climate, things have been challenging, with many people tightening their spending. However, with CPM’s help, we’ve been able to hit key targets. We have a steady flow of influencers coming through, and our targeted ads have been effective in getting our messaging, branding, and offers in front of the right people. The CPM team has always worked closely with us, organising regular photo shoots every time we change our menu—which happens often because, as Italians, we take pride in keeping things fresh and exciting! We’ve just finished our first year with CPM, and we’re now signing on for another year to continue building on our success.
ANDREA,
Owner OF
ALBA
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Our office is located in Pyrmont where you will find the CPM team working together building exposure for their clients and looking for the next big win for them!